Frequently Asked Questions

After the initial request, we can send our recommendation about crew size, truck size, and packing materials with our hourly rates. Moving estimate is feasibly providing the best price and accurate quote for your moving conditions with a not-to-exceed price.

We love to help with Visual, In-Home, and Inventory List estimates. The estimate is the most important step in beginning your moving process.

Our prices are based on your moving needs, including the volume of moving projects, destination, and moving date.

Our prices might differ during the week and depend on our peak days and current schedule.

It depends on the moving conditions. Don't hesitate to get in touch with our team.

Yes. We may offer an all-inclusive hourly rate or a not-to-exceed rate.

We promise to provide the best price, which includes: an experienced moving crew, truck, wrapping materials, professional tools, dollies, straps, bands & cords. Also, we provide using Wardrobe Boxes, SpeedPack Boxes, and other moving equipment, which increases the productivity and speed of your move.

Usually, packing materials like regular boxes, TV boxes, dish pack boxes, lamp boxes, bubble wrap, packing paper, etc., are not included in hourly rates. Special requests like crating and extra care for long-term storage are not included in hourly rates. At the same time, all materials can be included in the flat rates when we send the special moving quote to you.

Additional fees may apply to flights of stairs and items over 150 pounds. Also, we must take care of our crew's health and your items' safety and prevent property damage for any hoisting - we require 4 movers. For heavy items of more than 100 lbs - we need a crew of 3 professional movers. For any bulky items - we require a team of 3 professional movers, and for 3 flights of stairs - we require a crew of 4 movers.

We do not move items with weight >300 lbs in residential moving services, we do not provide hoisting service for items >150 lbs. But we may discuss any specific moving project. Don't hesitate to get in touch with our team.

Packing in the moving process means the necessity to pack all items into boxes, crating, and special bundles. For residential moving, it concerns kitchen appliances, glassware, books, office supplies & others.

Firstly, you want to ensure that hired movers have enough packing experience. Secondly, it needs to take time for inventory, but it will be difficult on stressful moving days. Also, you won’t have to search and buy overpriced packing supplies in regular hardware stores.

We do. Our efficient team is ready to help with your same-day move or packing project. This service is especially relevant in the busy moving season. Please get in touch with us anytime to check our availability.

We do. Bystroff Company is a professional movers in San Francisco, and we are ready to help with your labor-only project. Please contact our agents to check our availability.

It is not our specialty. However, sometimes we do. Depending on your moving project, we may provide you with a trained crew with a truck. Please get in touch with our team to check our availability and quote.

Yes. We can provide door jamb protectors, curb and step ramps, carpet masks, floor runners, masonite boards flooring, and others. Requests should make 1-week before the move at least.

Yes, we do. At Bystroff Moving, we are glad to provide you with all-sized storage units before your moving delivery to the final point is done. Short-term and long-term storage services are available. You can reserve storage for your residential moving with a long distance moving service.

All your items are insured. Here are different valuation options available: released value protection with coverage up to 0.60 cents per pound for items, complete value protection, and third-party insurance. There are a few exceptions that exist by the law for moving liability. Please check carefully FMCSA page to understand valuation and insurance. Our liability is covered by PL and PD policy of $1 000 000. Commercial General Liability of $1 000 000. And Workers' Compensation And Employer's Liability of $1 000 000.

We are ready to help with following property rules and provide a certificate of liability insurance (COI). You should send us details of who is to request this document with the full name of the manager or person/company name/association name, moving date, and mailing address. Please send us your request at least 7 days before moving day.

When your move is done, you will receive a copy of the bill, so you should sign & handle payment to the leader person of the moving crew or supervisor.

We accept cash and all major Visa, Master Card, American Express, and Discover debit or credit cards. Checks and wire transfers.

Sometimes we do. Depending on each specific moving project, we may request a deposit to provide a reservation.

We don't have any charges for cancellation. We understand that plans can be changed and ready to reschedule your move or delivery.

Our company follow terms and conditions: services terms, moving terms. Please read it carefully.

You can find it here: CCPA, Privacy Policy.

We do not move: Hazardous Materials, Aerosol Cans, Ammonia, Ammunition, Car Batteries, Charcoal And Lighter Fluid, Chemistry Sets, Cleaning Solvents, Darkroom Chemicals, Fertilizer, Fire Extinguishers, Fireworks, Fuels And Oils, Household Batteries, Kerosene, Liquid Bleach, Loaded Guns, Matches, Nail Polish, Paint Thinners, Paints And Varnishes, Pesticides, Poisons, Pool Chemicals, Propane Tanks, Scuba Tanks, Sterno Fuel, Weedkiller, Perishables, Food Without Adequate Preservation, Frozen Food, Open or Half-Used Foods And Sauces, Plants, Produce, Refrigerated Foods.